Frequently Asked Questions

 ORDER INFORMATION
1. Where is my registration code?

  1. Click Login on the top right of our site.
  2. Log in with your email address and store account password.
  3. If you are already logged in, click your name in the top right corner of our site.
  4. Click the Registration Codes button in the My Account section.
  5. You’ll see a list of your products and their registration codes.

2. How do I download / re-download my product?

  1. Click Login on the top right of our site.
  2. Log in with your email address and store account password.
  3. If you are already logged in, click your name in the top right corner of our site.
  4. Click My Downloads button in the My Account section.
  5. You’ll see a list of your orders and their download links.

3. Has my order shipped?

  1. Click Login on the top right of our site.
  2. Log in with your email address and store account password.
  3. If you are already logged in, click your name in the top right corner of our site.
  4. Click Order History and Details button in the My Account section.

4. What is your return policy?

Due to the nature of our products being downloadable and unlocked with registration codes, we do not offer refunds for purchases except under irregular circumstances. However, we provide excellent customer service and will work with all our customers to make their experience the best.

We highly encourage those interested in purchasing our software to first try them out and enjoy them prior to placing an order.

All of our games can be downloaded and tried for free from our Free Downloads page.


 MY QUESTION ISN'T LISTED
5. How do I contact you?

Click Contact Us on the bottom area of our site